Patient Information

Your First Visit

Please come to our office about 10 minutes early so that you have enough time to complete a New Patient Form. Alternatively, download and print the form to fill out before your appointment.

New Patient Form

Initial Examination

Your dentist will begin by reviewing your medical and dental history and performing an in-depth dental exam. Your exam will include a comprehensive examination of your gums, teeth, bite and jaw, an oral cancer screening and any required X-rays.

Treatment Plan

Based on your history and examination, your dentist will create a customized long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your treatment options and dental health.

Office FAQS

Read the FAQs to learn more about what to expect at Sturgeon Creek Dental. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Free On-site Parking 
  • Convenient Locations & Hours
  • Quick Check-up Appointments
  • Same-Day Appointments
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To book an appointment at Sturgeon Creek Dental, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please call us. Please notify us about any change of plans as soon as you can, so the space can be offered to another patient. 

• Do you offer appointment reminders?

  In the days before your appointment, you will receive automated phone appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Do you provide services in any languages other than English?

  Yes, our office is able to provide dental services in several languages including English, Korean, Punjabi, Hindi and limited French.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, we have free on-site parking available for all our patients. We are also easily accessible via public transit. 

Insurance & Payment Methods

At Sturgeon Creek Dental, we'll help you understand our options for direct billing to insurance companies and payment methods so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. We can submit your insurance claim electronically for your convenience, without the need for paper forms and signatures.

  Our administrative team can assist you in understanding your insurance plan better. In addition, we can send estimates to your insurance company prior to starting any major treatments. 

  Please bring your insurance plan information to your appointment.

• Payment Methods

  Any co-pays or amounts not covered by insurance are your responsibility and must be paid at the time of your appointment.

  We accept payment by cash, cheque, e-transfer, debit or most major credit cards.

  We also offer financing options when needed.